Privacy Policy

1. Introduction & Commitment to Privacy

ABHIDEEP PHARMACEUTICALS (“Abhideep Pharmaceuticals”, “we”, “us”, or “our”) is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains our policies regarding the collection, use, disclosure, and safeguarding of personal data when you visit www.abhideeppharmaceuticals.com (the “Website”) and communicate with our team.

We adhere to applicable data privacy frameworks in India, including the Digital Personal Data Protection Act, 2023 (DPDP Act) and the Information Technology Act, 2000 along with associated Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

2. Information We Collect

We may collect information through various touchpoints:

• Direct Business & Clinical Enquiries: When you contact us via our contact form, email, or WhatsApp helpline to inquire about formulations, product monographs, distributorship, or hospital procurement, we collect your name, email address, contact telephone number, organization/hospital/clinic name, designation, and inquiry message.
• Technical & Device Information: Standard non-identifying log data such as IP address, browser type and version, device operating system, referring URL, pages visited, and time spent on the Website for diagnostic and analytical optimization.
• Cookies & Local Storage: Technical cookies essential for security, session state, UI preferences, and anonymous site performance.

3. Purpose of Processing & Legal Grounds

We process collected data for the following lawful purposes:

• Responding to distribution inquiries, dealership applications, and hospital procurement requests.
• Transmitting requested clinical monographs, product dossiers, and scientific literature to verified healthcare professionals.
• Addressing adverse event alerts or pharmacovigilance reports in accordance with statutory medical standards.
• Maintaining website cybersecurity, preventing fraudulent activity, and improving platform responsiveness.
• Complying with statutory, regulatory, and legal obligations enforced by Indian regulatory authorities.

4. Medical Inquiries & Confidentiality

Abhideep Pharmaceuticals is a pharmaceutical formulation and distribution organization. We do not provide direct clinical consultations, telemedicine prescriptions, or collect personal health records (EHR/PHR) through this Website.

Any voluntary medical details or health conditions shared during inquiry communications are treated with strict confidentiality and will not be disclosed to unauthorized third parties or used for unsolicited commercial marketing.

5. Zero Commercial Sale of Data

We never sell, rent, lease, or monetize your personal information.

Information is only shared under strict non-disclosure agreements with:

• Trusted technical infrastructure and cloud hosting providers supporting website uptime.
• Authorized logistics or distribution partners strictly when required to dispatch physical product dossiers or samples to clinicians/hospitals upon request.
• Law enforcement or regulatory authorities when mandated by binding legal process or statutory compliance.

6. Data Security & Storage

We implement robust technical and organizational security protocols, including HTTPS encryption (SSL/TLS), strict access controls, regular vulnerability reviews, and hardened hosting infrastructure to protect your personal data from unauthorized access, loss, alteration, or disclosure.

7. Your Data Protection Rights

Under the Digital Personal Data Protection Act, you possess the right to:

• Request access to a summary of personal data held about you.
• Request correction or updating of inaccurate or outdated personal details.
• Request erasure of personal information where processing is no longer necessary for legitimate business or statutory purposes.
• Withdraw consent at any time for non-essential communications.

8. Protection of Minors

This Website is intended for adults, healthcare practitioners, and business entities. We do not knowingly solicit or collect personal data from children under the age of 18 without verifiable parental or guardian consent.